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Capital one travel portal12/29/2023 ![]() ![]() United showed that they were flying in Premium Plus instead of business class. She was met with a surprise when she went to check in for the flight out of Chicago. She would have first / business class on the long leg of the flight over the pond and then switch to economy for intra-Europe flight. Reader D had thought she got a great deal on the airfare ($1584.69) for a mixed cabin flight. ![]() That means you need to use Capital One’s travel portal in order to maximize the card’s perks and offset the $395 annual fee. Using the portal is a requirement for this yearly perk, as well as the anniversary gift of 10,000 points. This was a way for her to burn her $300 yearly travel credit too. She had used her newly minted Capital One Venture Xcard to book the flight for the card’s 5X earning on flights when using the Cap One portal. Reader D booked a roundtrip flight from Chicago to Warsaw, Poland in first or business class via the Capital One travel portal. That is how a vacation gets ruined right there! This led to over 10 hours on the phone, all while traveling internationally, for reader D. To make matters worse, Capital One struggled to come up with a reasonable solution once the issue was discovered. Sadly, it wasn’t caught until it was too late. It appears that there was an issue on Capital One’s back end when she booked her trip. I will share reader D’s experience with their recent Capital One portal booking. Reader’s Experience With Capital Travel Portal Issues I have heard of other grumblings here and there about the Cap One portal too (all bank travel portals really). A reader reached out to me with some Capital One travel portal issues and asked me to share her story. The problem is that this isn’t the banks’ expertise so they are not adept at fixing issues that come up. They also offer up to 10X earning when you book through their portal, which seems pretty amazing. Ever notice how much their new travel portal played a role with the card? They give you a travel credit and anniversary points that can only be used in their portal. Look no further then when they launched the Capital One Venture X. It looks like Capital One has been on the same wavelength of thinking. Heck, Chase is even doubling down in their effort to become a travel behemoth. They even give huge multiples to use their bank’s cards in the travel portal #synergy. Pretty much all the major banks have launched their own travel portals over the last few years. It seems like banks have wanted to become more and more like travel agents. This post may contain affiliate links please read our advertiser disclosure for more information. ![]()
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